Maddie Mckinley
/ Categories: Blogs

7 Ways to Protect Your Fleet Card from Fraud and Misuse

By Ramel Lindsay, U.S. Bank Fleet Product Manager

Low on fuel, the corporate fleet driver pulled into the nearest gas station and parked at the pump farthest away from the store. Attached to the pump was a gadget adorned with a sign that said, “Please clean your card here before using on pump,” so he swiped his card across it.

Big mistake. The device was not a “cleaner,” but a data skimmer, clandestinely installed by thieves. Instantly, all the information on the fleet card got into the hands of fraudsters, who wasted no time putting it to use.

Sad to say, criminals keep coming up with creative new ways to part us from our money. Fuel cards remain among the most secure forms of payment, but they are still frequent targets of external fraud and internal misuse. That’s why everyone — from fleet card providers to managers to cardholders, must be constantly vigilant and ready to use the tools at their disposal to fight back.

1. Store the card in a secure location and never leave it out in the open
2. Keep PIN information in a separate place from the card
3. Do not share the card or PIN with anyone not authorized to use the card
4. Report lost or stolen cards immediately
5. Contact the fleet manager immediately to report any questionable transactions
6. Do not use fuel pumps that do not look right. Go to a different pump or pay inside
7. Watch your card while out of your possession and ensure that it is returned immediately after an in-store transaction is completed

Cardholders’ best efforts won’t stop all fraud; crooks are too clever and, like it or not, some cardholders themselves are guilty parties (often
unwittingly, sometimes not so much). That’s where the second line of defense comes in — fleet managers, who play a key role in keeping
fraud and misuse at bay through effective monitoring of card data. They get help in that pursuit from fleet card issuers, who are developing
increasingly comprehensive tools to spot anomalies. For example, U.S. Bank Voyager® Fleet Card customers receive real-time alerts and
controls that can limit transactions based on number per day, time of day, dollars per week, zip code and merchant, among others.

Previous Article She Adapted to Fit In and Now Stands Out in a Crowd
Next Article Liz McKinley: Exemplifying Strategic Leadership
1917 Rate this article:

Documents to download

Please login or register to post comments.

About Us

Pinnacle Petroleum, Inc. has delivered petroleum and petroleum related products nationwide as a certified woman-owned business enterprise (WBE) since 1995.

Read more


WMBE Clearinghouse # 95IS0030
National WBENC Certification # 240301

Woman Owned Small Business #WOSB211917 (WBENC)
CA Unified Certification (CPUC) CCA 7813
County of LA ID #090573 (WBE)
City of LA CCA 7813 (WBE)


Phone: 714-841-8877

Fax: 714-841-8855


Headquarters: 16651 Gemini Lane, Huntington Beach, CA 92647

Follow Us